1. Information
Disclosures made as necessitated by law or safety
Your name, physical address, phone number, password and other personal information provided to us are considered confidential. We value your privacy, and information you supply to us will not, except in very limited circumstances, be shared with third parties for any reason. We will supply your information if necessary to comply with applicable law and/or to cooperate with law enforcement. Your information may also be shared in order to comply with a request or order by a judiciary authority.
Information collected during project commencement/design process
We require that you provide us with certain information which may include Account Data (i.e., your name, physical address, email address, phone number, username, and password), Financial Data (i.e., credit card/billing information) which is considered confidential. We never store your Financial Data. This information is collected and then used instantaneously, wherein thereafter it is destroyed.
You are responsible for information given to third parties
We may process credit card transactions via third party hosting services such as, Wordpress, Kirby and Shopify who use industry standard encryption through third party processors, which processors only use your information for that purpose. Financial data is considered private information and will not be shared by us with third parties except with your authorisation and as necessary to carry out orders placed by you with the understanding by you that such transaction(s) may be subject to the rules and policies of such third party. Financial or other Data provided by you to any companies or websites advertising on the Site or in response to emails sent to you by the Site are not governed by this Privacy Policy. Any information provided by you to a third party, and any transaction with such a third party, is subject to that third party’s terms and conditions and privacy policy.
Transfer of personal information overseas
Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia. Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained. We will only disclose to overseas third parties if:
- you have given us your consent to disclose personal information to that third party; or we reasonably believe that:
- the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to the APPs; and
- the law or binding scheme can be enforced; or
- the disclosure is required or authorised by an Australian law or court / tribunal order.
Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
How to access and correct your personal information
NON — STANDARD will endeavour to keep your personal information accurate, complete and up to date. If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us at info@non-standard.studio and we will usually respond within 14 days.
2. Online Activity
Cookies
The NON — STANDARD website does not use cookies. A cookies is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. We do not use cookies to identify you, or any personally identifiable information systems on our website. Our analytics do not collect personal data or use cookies, therefore there are no options for you to disable the data collection or make specific choices regarding your information. As our analytics do not collect personal data, we do not process any personal data subject to the General Data Protection Regulation (GDPR), or other similar data protection laws. Therefore, your rights under these data protection laws, such as the right to access, rectify, or delete personal data, do not apply to the non-personal data collected by our analytics.
Website analytics
Our website uses analytics to help us better understand visitor traffic, so we can improve our services. Our data is anonymous and it is impossible that under any circumstances, we may connect it to you.
Collection of Non-Personal Data
When you visit our website, we use a privacy-first analytics platform, to collect non-personal data about your visit. Our analytics is designed to respect the privacy of our website visitors by not collecting any personal data or personally identifiable information (PII) and does not use cookies.
The non-personal data collected by our analytics may include:
- Your IP address (anonymised): Our analytics collects the IP address of the devices accessing our website. However, the IP addresses are immediately anonymised, meaning that the last octet of the IP address is removed, making it impossible to identify individual visitors. Anonymised IP addresses are used for statistical analysis and are not linked to any other data.
- The type of device and browser you are using: Our analytics collects information about the type of device (e.g., desktop, mobile) and the web browser (e.g., Chrome, Safari) used by visitors. This helps us understand the technology preferences of our audience and optimise our website accordingly. This information is collected in an aggregated manner and does not identify individual users.
- The pages you visit on our website: Our analytics tracks the pages you visit on our website, providing us with insights into which content is most popular and helping us improve our website structure and navigation. This data is collected in an aggregated format and does not identify individual users.
- The time and duration of your visit: Our analytics records the time of your visit and the duration of your session on our website. This information allows us to analyse user engagement patterns and make informed decisions about website improvements. This data is collected in an aggregated format and does not identify individual users.
- Referral information: Our analytics captures referral information, which means it records the website or source that led you to our website. This information helps us understand our marketing and advertising efforts' effectiveness and identify which channels drive traffic to our website. Referral information is collected in an aggregated format and does not contain any personally identifiable information.
Purpose of Data Collection
We collect non-personal data to understand how visitors use our website, improve our content and user experience, and make informed decisions to enhance our services. This data helps us analyse trends, track user engagement, and measure the effectiveness of our marketing campaigns.
The information collected by our analytics is used solely for internal purposes, such as:
- Analysing website traffic and visitor behaviour to gain insights into user preferences and interests.
- Improving our website's content, structure, and functionality based on user interaction patterns.
- Optimising our marketing efforts by evaluating the effectiveness of different channels and campaigns.
We do not use the data collected by our analytics to identify individual users or associate it with any other personally identifiable information.
Data Storage and Security
Our analytics store the collected data in secure servers, and have implemented appropriate technical and organisational measures to protect the data against unauthorised access, disclosure, alteration, or destruction. The data is stored in an aggregated and anonymised format, ensuring that individual visitor information cannot be identified or traced back.
Links to third party sites
NON — STANDARD website may contain links to websites operated by third parties. If you access a third party website through our website, personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
3. Consent
Emails from us and use of your email address
Your email address will be used by us to contact you or in the event that we have project and/or studio updates or other information to provide you. Such information may include, without limitation, new services offered by us, information relating to your account/s and other information related to your subscription to third party hosting service. We may send you emails prior to and after you have terminated your membership with the third party hosting services until such time as you advise us, in accordance with the procedures explained below, that you no longer wish to receive email from us. If you no longer wish to receive emails from us please notify us by sending us an email to info@non-standard.studio. Please note we will never send you an email directly or through any marketing partners without your consent. Please immediately report any emails you may receive, without your prior authorisation.
Changes in the ownership of a site
Your website is a growing online service. As such, you may have the occasion to buy or sell assets, including but not limited to merger, dissolution, and transfer of ownership. Depending upon the nature of any transaction, we may share any and all data provided by you to us (including Financial Data and Account Information) with third parties, as necessary to initiate, investigate or complete any such transaction(s).
Consent
By accepting the Terms and Conditions during project commencement, you (the client) expressly consent to the use and disclosure of personal information in the manner described in this Privacy Policy.
4. Changes to the privacy policy
We may change this privacy policy at any time.
No change in the privacy policy will be effective until thirty (30) days after it is posted, unless the privacy policy has clear language indicating otherwise. Upon making changes to our privacy policy, we will publish a new "last modified" date below.
Last modified: 01.06.2023
5. Enquiries
If there are any questions regarding this privacy policy you may email us at info@non-standard.studio. If you have any questions regarding Wordpress’ or other third party hosting services, Kirby, Digital Ocean, Shopify and their respective Privacy Policy's, please refer to their Policy.